Below are popular questions that our customers asks. We hope that this will help to clear up any questions that you might want to ask us. Feel free to contact us if your questions are not answered.
What does a purchase include?
Each purchase includes a contract/invoice-receipt stating your rights of ownership, etc. and the files. You will receive these files as electronic download-links once you make your payment. You will be redirected to our download page where you can download your files instantly. With a “Standard-Lease” you will get a high quality 24 bit Mp3-version of the beat/s. With a “Premium-Lease” you will get the Mp3+Wav-Version of the beat(s). With a “Unlimited-Lease” you will get the Mp3+Wav-Version and the seperate multitracks of the beat(s). With “Exclusive Rights” you will get Mp3+Wav-Version and the seperate multitracks of the beat(s). The most Exclusive beats include seperate trackouts, but feel free to ask me before you purchase an Exclusive license.
Will the voice tags be removed from the beat after purchase?
Yes, when you purchase an instrumental of any license, all marks will be taken out.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Email: [email protected] or visit the contact us page and fill out the form.
I’m interested in buying beats. Do I need to create an account first?
No! You don’t have to sign up with us to buy beats.
I don’t like the beats I ordered anymore, Can I get a refund?
As we send out all beats automatically, we will not refund your purchase after completion. We only refund double orders of the same instrumentals that happen by accident!
How can I settle the payment if I don’t have a PayPal account?
You don’t necessary need a PayPal account. It is also possible to use
your Master, Visa or American Express card.
As soon as you continue from your checkout page, you will
be transferred to the PayPal page, where you
will be able to choose whether you want to pay using your PayPal account or a PayPal,
guest account, or with any of the aforementioned cards.
What does “tracked-out” mean, exactly?
It means that every detail of the beat (the kick drum, the snare drum, hi-hats, samples, instruments etc.)
will each come in a separate high-quality WAV audio file, in tracks. This way, you or
your audio engineer will have more control over editing, mixing and mastering the beat and the song.
What happens if I’ve bought a non-exclusive license and later somebody purchases exclusive rights for the same beat?
Nothing. By purchasing a non-exclusive license you receive a digital agreement that grants you certain rights for its use, as long as the contractual conditions are not violated.
If I bought a beats and record to it, can I sell my song?
Of course! You are allowed to sell your new song up to the distribution limit based on the type of license you purchased.